REFUND POLICY

This Refund Policy (“Policy”) outlines the terms and conditions under which Grouwd (“we,” “us,” or “our”) may provide refunds for subscriptions, services, or other purchases made on the Grouwd platform (the “Platform”). By using the Platform, you agree to this Policy. If you do not agree, you must not use the Platform.\u000D\u000A\u000D\u000A1. GENERAL REFUND PRINCIPLES\u000D\u000A1.1 All Sales Are Final:\u000D\u000AAll purchases, including subscriptions and services, are final and non\u002Drefundable.\u000D\u000ABy purchasing access to the Platform, you acknowledge and agree that you are not entitled to a refund under any circumstances.\u000D\u000A1.2 No Refunds for Services Rendered:\u000D\u000AGrouwd provides access to trading signals, automated trade execution tools, and educational content.\u000D\u000AOnce you have accessed or used these services, no refunds will be issued.\u000D\u000A1.3 No Refunds for Third\u002DParty Fees:\u000D\u000AGrouwd is not responsible for refunding fees charged by third\u002Dparty exchanges, payment processors, or other external services.\u000D\u000A\u000D\u000A2. TECHNICAL ISSUES AND LIMITATION OF LIABILITY\u000D\u000A2.1 No Refunds for Technical Issues:\u000D\u000AGrouwd strives to provide a reliable and functional Platform. However, you acknowledge and agree that technical issues, interruptions, or errors may occur, and these are inherent risks of using any online platform.\u000D\u000ARegardless of the cause (including technical issues caused by Grouwd), no refunds will be issued for any subscriptions, services, or other purchases.\u000D\u000A2.2 Assumption of Risk:\u000D\u000ABy using the Platform, you accept full responsibility for any losses, damages, or inconveniences resulting from technical issues, including but not limited to:\u000D\u000A\u002DPlatform downtime, outages, or interruptions.\u000D\u000A\u002DDelayed, misfired, or incorrect trade signals.\u000D\u000A\u002DFailed trade executions due to technical errors or API connectivity issues.\u000D\u000AGrouwd shall not be liable for any financial losses, missed opportunities, or other damages arising from technical issues, even if caused by Grouwd’s negligence or failure.\u000D\u000A2.3 No Guarantee of Uptime or Performance:\u000D\u000AGrouwd does not guarantee uninterrupted, error\u002Dfree, or secure access to the Platform.\u000D\u000AYou acknowledge that the Platform is provided “as is” and “as available,” and you use it at your own risk.\u000D\u000A\u000D\u000A3. NON\u002DREFUNDABLE ITEMS\u000D\u000A3.1 The following items are strictly non\u002Drefundable:\u000D\u000AFees for services already accessed or used.\u000D\u000ASubscription fees, including partial subscription periods or unused portions of a subscription.\u000D\u000AFees for third\u002Dparty exchanges, payment processors, or other external services.\u000D\u000AFees forfeited due to violations of our Terms of Service, including the use of VPNs or falsified location information to bypass country restrictions.\u000D\u000A\u000D\u000A4. DISPUTES AND CHARGEBACKS\u000D\u000A4.1 Disputes and Chargebacks:\u000D\u000AIf you dispute a charge or initiate a chargeback without first contacting us, your account may be suspended or terminated, and you may forfeit any remaining subscription balance.\u000D\u000A4.2 Chargeback Disputes:\u000D\u000AWe reserve the right to dispute chargebacks and provide evidence of your use of the Platform’s services.\u000D\u000A\u000D\u000A5. MODIFICATIONS TO THIS POLICY\u000D\u000A5.1 Policy Updates:\u000D\u000AGrouwd reserves the right to modify this Refund Policy at any time.\u000D\u000AThe latest version will be posted on the Platform, and continued use constitutes acceptance of the updated Policy.